Returns & Exchanges
At Beauty Zone Nail Supply, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened merchandise in its original packaging.
Return Process
- 1.Verify Eligibility
Ensure your items are unopened, unused, and in their original packaging; please note that for hygiene reasons, opened gels, lacquers, and liquids cannot be returned.
- 2.Request Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the dedicated return shipping address.
- 3.Secure Packaging
Carefully pack your items with the original invoice and clearly mark the RMA number on the outside of the box to prevent damage during transit.
- 4.Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.